1 reviews | Active since Oct 2023
APPALING SERVICE, I AM SO DISGUSTED
I am so so disappointed with this service provider I cannot wait for my contract to end. My instalment was debited a day before my pay day and obviously there was no money and boom a few days later I receive an SMS to advise that my service has been suspended.
1st I think your call centre agents needs proper training, I spoke to a guy by the Name of Nkanyezi who failed to answer most of the questions I asked , he was trying to get rid of the call and do not know what he is doing .. you do not argue with a client
I need to be called so your company can give a solution and reason as to why was my debit order debited on the wrong date and why did not attempt to debit again .. your stupid company is now ruining my credit profile because of your greediness and ripping of client .. this will b solved and I AM NOT GNA B HELD REAPONSIBLE.FOR FAILING TO STICK TO THE AGREEMENT .. SOLVE YOU S#+- before yal start blacklisting your clients
