Appaling service from Telkom

Appalling service. We were forced to migrate to Telkom's fibre infrastructure about two months ago. We were informed that the copper network would no longer be maintained and soon be disconnected. Reluctantly I agreed on the migration....Boy were we in for a nightmare!!!The moment I said yes to the consultand all our e-mail accounts were deleted. E-mail accounts older than 10 years were gone. We lost thousends in income as we run a couple of business's and rely on e-mail and internet. Then came the call centre calls to try and resolve this problem. What a utter waste of time. Sales point you to technical and technical point you to sales. This continued for over two months trying to get our mail boxes back. Two of them are now up and running again and I have given up on the third one. Wifes famous words on that dreadfull afternoon after realising Telkom again made a mess of it" I told you!"