KG
Kelly G

1 reviews | Active since Aug 2012

09 May 2016, 07:52

APPALING SERVICE!!!!

<p>This is my second review i am writing.&nbsp; It has been a month now that Telkom have not resolved my query.&nbsp; I dont know why they think that it is ok to add items onto my account incorrectly, debit my account and then not contact me to correct their mistakes.&nbsp; In my opinion this is theft!!!!!!!!&nbsp; After contacting them numerous times telephonically as well as pages of emails advising that ''your case has been escalated'' i get no constructive feedback!</p> <p>&nbsp;</p> <p>DO NOT OPEN A CONTRACT WITH THESE PEOPLE I URGE YOU!!!</p>

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Replies (2)
Telkom
Telkom's reply09 May 2016, 08:14
Official

Good day Kelgl*

Sorry for the inconvenience caused. Our team will urgently look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

KG
Kelly G's update09 May 2016, 08:16
Reviewer Update
I am incredibly tired of hearing this response, this is the response I get each time. Telkom connected to Hellopeter have even emailed me telling me the same thing however I hear nothing further!!!!