1 reviews | Active since May 2017

09 Jul 2018, 12:46

Appaling service

I am very upset and disgusted with Telkom Mobile. Never in my in my life have seen such terrible incompetence. I had a contract with Telkom for 24 months. I cancelled my contract as per their instruction on the 19th of March. In June I receive an sms stating that I owe R457, Then suddently it is now R660 No correspondence was sent. Why should I pay for their incompetence? where can I take this up further because I feel bul****.

0
Replies (2)
Telkom
Telkom's reply16 Jul 2018, 15:29
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply16 Jul 2018, 15:29
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,