APPALING, RUDE AND UPROFESSIONAL CUSTOMER SERVICE

Trying to sort out a voip / fiber line and for two weeks, we have been messed around with not a SINGLE staff member giving us the same / consistent information! Hours of our time has been wasted and still devices have not been delivered and lines are not connected...TWICE the agent just put down the phone on me - despite me being 100% polite - UNBELIEVABLE! Absolutely just beyond disgraceful. Very poor level of staff training and ********** systems functionality. The entire process is painful and time consuming and Telkom does nothing to make it easier. SHOCKING ON ALL COUNTS!!!! I will be cancelling all our existing services with them soon and if we are DARE billed for a NON-FUNCTIONAL fiber line and NON-DELIVERED devices - I will go to court if necessary. SHOCKING SHOCKING SHOCKING!