1 reviews | Active since Apr 2018
Appaling customer service
I have called Telkom's customer care line at least 4 times each day for the last 4 days and I have yet to speak to a consultant! It is absolutely ridiculous to expect customers to make their way into a store in order to get their concerns addressed. This is a clear indication of how little the company values its customers.
Hi yona-amaral
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi yona-amaral
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi yona-amaral
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi yona-amaral
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi Yona
Thank you for getting in touch with us, we apologise for the late response.
We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Yona
Thank you for getting in touch with us, we apologise for the late response.
We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,