Apologies and promises, but no action.
I was told I could keep my landline number when I got Telkom Fibre to Home. Since then, various individuals from Telkom assured me it is possible to have my old landline number transferred to my new Fibre line. Despite this, I still sit with the new number. I am tired of escalations and apologies. I just wish to have my old number back.
GNP allows me to transfer my landline number to a different company, but it seems Telkom is unable to transfer my old number from my old landline to the new Fibre Line.
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Replies (2)'s updateReviewer Update
12 Dec 2018, 07:12Amazing, not a word from Telkom for such a simple thing as changing the number assigned to my fibre line back to my old number. Ah well, in another 18 months I can at least cancel my contract with them.
's update12 Dec 2018, 07:12
Reviewer Update
Amazing, not a word from Telkom for such a simple thing as changing the number assigned to my fibre line back to my old number. Ah well, in another 18 months I can at least cancel my contract with them.
's updateReviewer Update
10 Jan 2019, 04:52Received another apology and another promise of action and yet, no action. Still stuck with the old number.
's update10 Jan 2019, 04:52
Reviewer Update
Received another apology and another promise of action and yet, no action. Still stuck with the old number.