MD
Madidimalo D
1 reviews | Active since Jan 2014
30 Oct 2015, 08:40
APN ACCESS
I have logged a call with your call center on the 23 October 2015 to have a port unblocked on my sim card and was informed that it will take 72 working hours.It is now two weeks and nothing is being done on my sim card.Whenever i call i get told that someone will talk to me and i get put on hold for over 10 minutes on three occasions when i wanted to do follow up.<br> <br> Can i please get assistance?Your call center people do not seem to understand what i am talking about whenever i phone them.
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Telkom's replyOfficial
30 Oct 2015, 08:47Hello madidimalodikgar,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM162540
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM162540
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply30 Oct 2015, 08:47
Official
Hello madidimalodikgar,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM162540
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM162540
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,