Apathy and lack of professionalism Telkom Legal

I formally and correctly cancelled my previous ADSL and Telkom services in June 2015 following correct procedures before leaving SA for 7 months. Somehow Telkom did not cancel these services and continued to Invoice me. On my return to SA I lodged a formal dispute with Telkom in Fourways Crossing which was managed exceptionally well. In January 2016 I collect mail from my PO Box and found 3 letters of final demand threatening legal action and the attaching of my assets. These document from MS Y Bartlett of Telkom SA SOC LTD: Legal Services (Gauteng). <br> <br> I immediately formally responded to MS Bartlett via email and informed her of the situation and procedures which were in place. Later the same week Telkom passed a full credit and informed me accordingly and duly I informed MS Yumna Bartlett. I have sent various communications to MS Yumna Bartlett and received zero back.<br> <br> I have been a strong supporter of Telkom both in business and as a private individual for some 20 odd years and I can only sing hymns of praise for the service that I have recently from Telkom. <br> <br> I warned her today that if I didn't hear from by her by 12 her I would post a complaint. Guess what she didn't do?