Apathy

Reported a problem with internet speed on the 9th of March 2016, telkom gave us the the following reference number 111ANK090316 and promised to resolve the problem asap. when we called telkom again we were told that they want to to the person on whose name the line is registered. when that person called we told that the owner of the is a male not a women and they cut us off.<br> the line is registered as business line it belongs to the organisation. when we had a similar problem in the past the very same person that they rejected as the owner of the line spoke to them and they resolved the problem. <br> <br> Our problem is that we fully depend on the the internet to do our business. slow internet speed means poor services delivery for us. we urgently need telkom to repair/fix our line line so that we can be able to service all our stakeholders.