Apathetic and amateurish

I have been trying since 31 July to get my ADSL line repaired, also used for home business. I phone once, sometimes twice a day just to get some action from zombie Call Centres who do not understand plain English and unresponsive, repeating the same script on each call. Sometimes cut off after being told they were looking for a technician??<br> Spoke to more than nine Call Centre people, one would not give me her name. My first call was given a reference 89CRK310715 and *****ently closed by an indifferent technician(?) without repairing the line. Telkom has a problem differentiating between an ADSL line and a normal line. ADSL has a data element, which the so-called technician had no knowledge. The second was 802CRK030815 (repeat problem). Many calls later it was escalated given Number 720745, told it would be repaired the next day! This is meaningless.. On my umteenth call on Monday 10th was suddenly told no technician was allocated to the fault! after being fed nonsense after 12 days of inconclusive responses?? My line and modem work perfectly. MWeb told me the problem is at the exchange.