apalled and disgusted in customer treatment

Telkom, we have yet to get a resolution on the account when the line was installed that never worked. I want a credit for this as I have sent numerous mails and many visits to Telkom store Green Stone.<br> We have done continual tests and still no further action of recourse or resolution made by Telkom or any of your organisations designated people that work in your autocracy to help us with any resolution.<br> <br> Miss Watson offered to assist more than a month ago on the 30/06/2015...we've been paying for a service we took up in January only started using in June, because of the absolutely appalling service by your technical services by sending over 5 technicians including 2 over the weekend and one very rude one on a Sunday afternoon. a customer service lady came and still nothing <br> <br> Im tired and running out of funds for paying for a service we never get to use!! Upon using the service in June do we get dismal speeds a landline we've never utilised due to interference on the line and I'm so saddened that I have 4 mobile contracts which cost over R3000 alone, landline and adsl with a company that makes no effort in helping us in any regard whatsoever other than getting another person to