Any time now!

<p>I ordered a telephone line installation in December 2016. To date all I have received are fruitless SMSes that my service request is receiving attention. No technician has showed up and no call has been made informing me of any delays! In January/February I went back to the Tygervalley branch to find out why nothing has been done and they told me they could not find my service request!!! The agent apparently logged another one which also to date has not been fulfilled! All I really wanna know is, is 6 months an acceptable SLA for telkom? Because no one seems pressed to help. Even the online chat and callback option are useless! No agent is ever available to take the chat and no one ever emails or calls back! </p> <p> </p> <p>Just WOW!</p>