ANY RESPONSE?????

IT IS ALMOST IMPOSSIBLE TO RECEIEVE FEEDBACK FROM TELKOM MOBILE. THEY DO NOT ANSWER THEIR LINES IN STORE, THEIR CHAT FEATURE IS POINTLESS BECAUSE THEY ARE UNABLE TO ASSIST FROM THEIR SIDE. THE CALL CENTRE IS USELESS AS YOU SPEND 3 HOURS ON HOLD TRYING TO GET THROUGH BUT GET CUT OFF INSTEAD, THIS HAPPENED 3 TIMES IN TOTAL. WHEN YOU GO INSTORE, YOU STAND IN A QUE FOR 2H15MINUTES TO DO AN APPLICATION AND 3 DAYS LATER STILL HAVE NO FEEDBACK. IF YOU DO FINALLY GET THROUGH( IF THE CONSULTANT DOESNT PUT THE PHONE DOWN THAT IS) YOU ARE TOLD YOU HAVE COME THROUGH TO THE INCORRECT DEPARTMENT AND THAT YOU SHOULD CALL ANOTHER NUMBER. THIS IS ONLY BUT ONE OF MY ISSUES WITH TELKOM MOBILE IN THE PAST FEW MONTHS. I AM LOOKING TO SPEND MORE MONEY WITH YOUR ORGANISATION AND THIS IS THE LACK OF INTEREST I RECIEVE? SURELY CELL C OR MTN WILL RECIEVE MY BUSINESS WITH OPEN ARMS.