CS
Clinton S

1 reviews | Active since Aug 2009

26 Jan 2017, 12:04

Antenna up!!! but still minimum improvement. CANCEL OR FIX... NO MORE WAITING

<p>Good Day Telkom</p> <p> </p> <p>After 3 months now 4 months, 2 technician visits and after installing an external antenna. MY INTERNET is still slow and up and down... It is more usable at certain times of the day since the antenna but then nothing an hour later. AS stated in previous complaint. I WAS a very happy client... now I am extremely unhappy. I was patient however that patience is wearing thin. FIX my LTE in the next 7 days or please contact me to cancel my LTE contract and move me over to Fibre or anything that WORKS. I honestly think that there are to many LTE users and the network is bottlenecked 90% of a 24 hour day. PLEASE CONTACT ME ASAP and sort this out.</p> <p> </p> <p>Technician that put up the antenna (who was great by the way) said that the internet connection was more stable but the sppeds still low.</p> <p> </p> <p>PS: I sent another mail to your contact centre on your website however no response.... shocking how bad the service in that department has been.</p>

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