MS
Monique S

1 reviews | Active since Feb 2014

24 Mar 2016, 15:10

ANSWER YOUR DAMN PHONES!!!

I have been with Telkom Mobile for a while as a pre-paid customer and I have been very happy, but now that I'm contemplating on getting a contract with them there is absolutely NO customer service. How can you guys be a communications provided and you do not answer the phones!!!! And this leaves me to believe that if this is the hoops I have to jump through to actually acquire your services how is the service delivery and follow up service gonna be like. I think not very good at all!!!!!<br> <br> Can someone please come back to me with stock availability at the Canal Walk and Bayside Stores as your first point of communication is not being utilized!!!<br> <br> UNACCEPTABLE!!!!

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Replies (1)
Telkom
Telkom's reply24 Mar 2016, 17:35
Official
Hello m_swanepoel,

Thank you for making contact with us.

This response serves as confirmation that your query has been received.
We have tasked our team to follow up and provide feedback as soon as possible. Contact will be made should we require any information.

Please contact us via email: *** for any further queries.

Your ***.

Regards
Hazel
Telkom Social Media Team


Best regards,