Another week

So its been 10 weeks now and my line speed is stil not at 4 mgbs im getting 1.20 at the moment and i was use to get 3.85 i phone the call centre they said they gonna dispatched Webster but nothing happening they also said a contractor was sent out by name of jim but stil no results i read my contract and i asked legal advice i got recording that say my line is gonna get fixed but nothing if got people who said they sync my line at 2 mgbs and that is breach of contract and im giving you guys one more week if my line is not correct i will sue you guys im done playing so get line right or face the problems