Another two weeks and still no repsonse from Telkom - please dont ever sign up for any service from them!!!

<p>My mom moved out of her house on January 22nd. On February 9th we cancelled her landline. In May we were contacted by Telkom who assured us that we didnt cancel the line, so we went through the whole process again (form, ID and now a payment ofR2592.23) for a landline that we didnt use as she moved out in January already. This time we received a call from the call centre to assure us that the line has now been cancelled. We were very relieved.</p> <p> </p> <p>Then all of a sudden out of the blue my mom started getting calls again about outstanding amounts on her Telkom landline. We called and finally spoke to someone who told us that the internal email about the cancellation of her service (between Telkom disconnection and debt collection) was only sent on the 16th of August! So, despite us having told Telkom 3 times to cancel the line and despite us having to pay R2800+ for Telkom's incompetence to get this right, my mom is now STILL RECIEVING calls from Telkom Debt Collection! We are so desperate that my mom (at 88) now just wants us to pay Telkom every month just to avoid being called! This is ridiculous... I for one will never ever sign up for anything from Telkom ever again. (They tried to sell their very good fiber deal for our home line the other day, but what will we do if we need to move out of our house one day?)</p>