1 reviews | Active since Jul 2017

24 Jul 2018, 15:08

Another Telkom Tale

After installing fibre and internet to my place Telkoms coverage has been so poor and when trying to log a complaint they say they can send out a technician for R1000 a visit.

0
Replies (1)
Telkom
Telkom's reply25 Jul 2018, 14:18
Official

Hi moira-mirtle,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. I do see there was an outage in the area yesterday as the exchange was down but the traffic was restored just after 11pm last night. If you are still experiencing a problem. Send a private message with what you are experiencing and I will assist further.

We do apologize for the inconvenience caused.

Interaction REF: AI***

Regards
Garreth
Telkom Social Media Team

Best regards,