lN
lazarus N
1 reviews | Active since Aug 2012
01 Jun 2018, 08:25
Another poor service from Telom
i have notified Telkom in February in writing to cancel my application for a data service contract due to delays in processing my application due to a backlog of applications. I did receive feedback that one of the agents will contact me. its been 4 months and no calls only to find my account debited with R699.
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Replies (3)lN
lazarus N's updateReviewer Update
12 Jun 2018, 11:50what confirmation do I have that my request to cancel my Application was done and my bank account will not be debited at the end of the month or after a few months again?
lN
lazarus N's update12 Jun 2018, 11:50
Reviewer Update
what confirmation do I have that my request to cancel my Application was done and my bank account will not be debited at the end of the month or after a few months again?
lN
lazarus N's updateReviewer Update
15 Jun 2018, 11:11I just received a message from my bank that Telkom has requested another debit order from my account? I am still awaiting feedback from my first request
lN
lazarus N's update15 Jun 2018, 11:11
Reviewer Update
I just received a message from my bank that Telkom has requested another debit order from my account? I am still awaiting feedback from my first request
lN
lazarus N's updateReviewer Update
01 Aug 2018, 07:23i am disgusted at the poor service and support from Telkom. since February I have requested cancellation of my application form with all supporting documents and email records of receipt and acknowledgement of my request but still Telkom is debiting my account on a monthly basis. either changing the reference numbers to ensure that the debit goes out. im at my wits end and will now seek legal advise to challenge this.
lN
lazarus N's update01 Aug 2018, 07:23
Reviewer Update
i am disgusted at the poor service and support from Telkom. since February I have requested cancellation of my application form with all supporting documents and email records of receipt and acknowledgement of my request but still Telkom is debiting my account on a monthly basis. either changing the reference numbers to ensure that the debit goes out. im at my wits end and will now seek legal advise to challenge this.