Another one for Telkom

Following up from previous reviews.

I have to start forcing myself to accept Telkom as a company with one of the most poor customer service possible.

Battered and bowled from one *********** department to another, from September last year, with absolute no joy. Five! months with no steady telephone line and yet they bill me fully and insisting a refund will be processed. Well, an *********** agent cant get to grips into understanding how to process a refund, hence I continue to get charged fully.

What else there, let me simply list it: 1. Black Friday contract deal- app**** for three contracts, absolutely no feedback. Telkom store cannot help, as they claim they cannot do anything and I should phone the call centre. 2. ADSL cancelled in September- I am still billed monthly for it, five months going. 3. Telephone line- Five months with all bills fully paid on time and yet no landline.

Hellopeter team representing Telkom cannot seem to get anything going either. Standard reply with no follow up. Good job guys!