Another of my Top Companies is falling

I have always been very happy with Telkom. More than 20 years. Prices have come down, packages have improved and problems were solved efficiently. <br> <br> NO LONGER<br> <br> I have a 50gig data package. When I went over the limit, one call to Telkom would add another 50 Gig PostPaid which I then paid for ProRata on the next account. NOW, IF U WANT TO DO THIS U HAVE TO DO IT ONLINE. YOU MUST HAVE CREDIT CARD. <br> <br> I then bought 10Gig in exasperation. The person that sold it to me never activated it although I got the email with the log in details. Back to Telkom to get a new password which eventually worked.<br> <br> Now for the shocker. This took in total more than 7 hrs on the phone over a period of 3 days. transferres = 39 times. The main problem is still not solved but my MAKE SHIFT solution worked in the end. <br> <br> If they had always been so bad, I would not complain so but SOMETHING is wrong when a once efficient company becomes so bad that you want to smash your phone, scream, swear and burst out in tears due to frustration. <br> <br> I have a perfect service - R1205 for unlimited FREE Telkom to Telkom calls. A 10Gig/per minute line, 50 gig of data etc . <br> <br> Just do not have a problem.