1 reviews | Active since May 2014
Another Month, Another Problem
About 3 weeks ago I requested to get my contract cancelled IN THE STORE because Telkom Mobile seems to never want to get their act together with regards to my account. I am tired of having unauthorised debits go off, my account is still not sorted. I keep paying but Telkom Mobile seems to want my blood aswell.<br> <br> The attitude we get from your accounts staff is disgusting and they take more than 2 weeks to return a simple phone call. My account is supposed to be cancelled as off tomorrow but I have received NO communication with that regard.<br> <br> I am honestly at a point where I am tired of fighting about the same thing over and over. And the fact that we get notifications of debits that are going to go off SOMETIMES is also frustrating.<br> <br> I AM FED UP, With The Service, With The Inconsistent Billing Structure, WITH TELKOM MOBILE AS A WHOLE
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Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141889
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
