SZ
Saffer72 ZA

1 reviews | Active since Mar 2009

13 Jul 2016, 13:04

Another month, another double-charge

<p>On 15/05/2016 I requested my ADSL to be cancelled as I was switching to LTE. Telkom is charging my ADSL account for yet another month (and charging me for the LTE as well, of course.) I get no feedback on the complaints, or the dispute I've lodged.</p> <p> </p> <p>Telkom: please don't ask me to send more information to your hp email address. I already have. Check your inbox, and respond to the emails there.</p>

0
Replies (1)
Telkom
Telkom's reply14 Jul 2016, 06:34
Official

Hi shivanj

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,