ANOTHER MONTH, AND MY ACCOUNT IS STILL NOT SORTED

I complained about my Telkom bill in January 2016, about being **********. I received yet another bill from Telkom now in February 2016, thing has been sorted. I did not request added data bundle. It is like fighting a loosing battle with Telkom mobile accounts. If this problem is not sorted I will have to stop the debit order, until you get someone competent enough to sort my account. I paid R938 in January 2016 for a contract that is worth R289 per month. And now in February 2016 I received a bill for R637 with the Internet bundle still on. Is this deliberate or a mistake in adding on items that was not requested for initially.<br>