Another LTE complaint. STAY AWAY!

Item: Telkom
Rating: 1

So I am the umteenth customer to complain about Telkoms LTE service. Initially it was amazing, but now it is one of the worst services out there. The problem is over congestion on towers, meaning that Telkom sells more packages than a tower can handle. So during normal usage hours (5pm - 11pm) I get speeds of LESS than 1Mbps. Last night my speedtest was 0.22 Mbps download speed. This morning I did a Speedtest and got a Download speed of 50.23Mbps. So the Tower works just fine, they have just oversold their packages (CONTRARY TO WHAT THEY SAID IN THE BEGINNING). So just another example of the people on the ground being *****ed. Absolutely useless service if you cant use it during after work hours ****erally every single site I visit - no video streaming - requires buffering time). Yet I am still expected to pay the full amount for a 40th of the service that is available. I know many other people are complaining about the exact same thing. TELKOM, sort this out!!!!! Disgraceful how you play the customer.

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