YL
Yusharie L

1 reviews | Active since Jan 2018

08 Jan 2018, 06:36

Another invoice

I have called telkom about a bill for a contract that i canceled and never accepted but yet they send me another bill but i have never used their service. I never took the product i called to cancel the order and the agent told me it was done. when is this going to stop now? cant they see i never even called to activate the service. what kind of service is telkom providing.

0
Replies (5)
YL
Yusharie L's update10 Jan 2018, 10:02
Reviewer Update
and yet still no response from you guys, really bad
YL
Yusharie L's update12 Jan 2018, 09:05
Reviewer Update
i call every time but no feedback and this is effecting my credit record. i found out that the thing i cancelled was delivered to some else but now they want to debit my account.
YL
Yusharie L's update18 Jan 2018, 09:04
Reviewer Update
im still waiting for feedback from you guys even from the call centre
YL
Yusharie L's update19 Jan 2018, 07:01
Reviewer Update
i have no more word for the service of telkom and in the mean time while waiting my credit record is being effected
Telkom
Telkom's reply29 Jan 2018, 08:05
Official

Hello Yusharie

Your query has been sent to our mobile team for assistance.

Regards

Noleen

Telkom Social Media Team.

Best regards,