1 reviews | Active since Jul 2015
Another incredible **** up
<p>can Telkom just close their doors! My services have been suspended due to non-payment. Strange when i made a manual payment when a billing consultant advised Telkom would not debit, after i called numerous times to query why a debit order has not gone off. Now i am told the suspension error will be rectified within 2-24hours! Your service has become highly medicore and the quality of your staff is highly appalling. </p>
Hi Lusylethu,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Mobile department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Hi Lusylethu,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Mobile department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
I have reported this matter to ICASA! I have no access to my cellphone
I have reported this matter to ICASA! I have no access to my cellphone
Whose this Busi person sending me a dumb response? The manual payment in question is for the month of July!!! August payment is to be debited by Telkom!!! Or is that also going to be too much homework to complete successfully!
Whose this Busi person sending me a dumb response? The manual payment in question is for the month of July!!! August payment is to be debited by Telkom!!! Or is that also going to be too much homework to complete successfully!