1 reviews | Active since Aug 2011
Another \Good story by the ANC\""
3 WEEKS no land line and no ADSL line. Excuse after excuse from the pole is broken, to the tree fell down, to the cables ******. NOBODY actually knows what day of the week it is at the mighty Telkom!! I contacted a service manager at their offices in The Hub, Telkom Park, 61 Oak ave, Highveld Technopark ,Centurion. The result - I am still without service. I held on from my cell phone listening to how overworked they are, how they 'cannot cope'. I received an insulting, condescending email 'humbly apologising' to each other, whilst the customer - the reason Telkom is still in business - is still without service! They requested information as if I was a corporation/business: bank statements, directors ID's, proof of residence etc. FOR MY HOME which has not had a land line nor a ADSL line service for over 3 weeks, whilst they 'humbly apologise' to EACH OTHER!! The service manager suggested 'go wireless' but nobody actually explained this process, when i angrily queried, result - condescending and insults.<br> There are no words for this!! THANK YOU ANC for another ***********, nonfunctional, unprofessional parastatal who exist despite themselves! THERE ARE JUST NO WORDS TO DESCRIBE!!
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
