Another disappointment - Still paying 6 months later

<p>I moved house at the end of December and knowing that I was moving to an area with fibre decided to cancel my Telkom line.</p> <p> </p> <p>On 8 December 2016 I sent in a cancellations request to the specified email address along with all of the required forms and accompanying documents. </p> <p> </p> <p>Since then I have phoned Telkom every month to cancel my line and refund me given their poor system which does not pick up cancellations. </p> <p> </p> <p>It is 6 months later and my account is still being debited. What makes it worse is that this is the fourth time I have had this experience with Telkom. </p> <p> </p> <p>Just disappointing!!</p>