Another day, another Telkom billing issue

Another day, another Telkom billing issue. When I log into the telkom portal to pay my bill, my bill is not there, even though I received it by email. You are required to select the bill you are paying, so how am I meant to pay? The bill is due tomorrow, and I have to deal with this *******.

I was told to email ********** by the telkom chat billing people, and guess what? They just ignored my, standard Telkom. Can't wait to be rid of them.