GL
Garreth L
1 reviews | Active since Oct 2009
24 Mar 2016, 09:07
Another call to action
I have to say that I am at my wits end. I am complaining on behalf of my mother who has had an ongoing problem with her Telkom landline since January 2016. As of today's date, her landline has been out of action since Sunday 20 March 2016. Every time she reports the problem she is told that there is no reported issue with her number. That said it is not working. Please could someone sort this problem out once and for all.
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Telkom's replyOfficial
24 Mar 2016, 10:39Hello GarsDbn,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply24 Mar 2016, 10:39
Official
Hello GarsDbn,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Best regards,