Another 3 days with no internet

I yet again have no Telkom land line and internet. Seems to be a common trend with this company. I possibly have reported more than 20 faults over the course of the last few years and continue to receive poor service from Telkom. The latest fault report logged 314CWK141115 if anyone at Telkom wants to do something about it. Call their call center - they disconnect you as clearly many many issues for their customers. use their online chat - what is the point - I am chatting to myself for past 25 mins - no one on the other side. Telkom you are mnore than useless - cannot wait to move to another provider once our area actually gets fibre rolled out!!!