Another 2 weeks and still nothing!

I have waited another 2 weeks for my internet to be resolved so now its been basically 2 months without proper internet, I will not pay for a service I am not receiving I will also send you a bill for the mobile data I have had to buy to do my work, I believe I am now fully in my rights to contact the consumer protection board with this pathetic service I am receiving, I have not received any communications with regards to the progress of my lines repair, I called on Monday to find out what is happening and I was told that it was assigned to a technician but then told he had sent it back because he was not capable of doing my line repair, how many times must I complain? this is utterly disgusting. I am 900m away from a fiber exchange, should I pay and have it rolled out to my street and send you the bill? The best is you promote the do gaming league and yet you cant fix my internet issue so I can also do some gaming!? my line stops working every 2 minutes and I am spending a fortune on mobile data, sort this out! *** or SM212699