Annoyingly *********** Telkom

When we closed down our store; Brides With Confidence t/a S&S Designs, there was a request made to preserve the same line to be installed at my home address. When the technician never showed up for the installation i decided to cancel the line with Telkom. The process was done & complete but a few months later the account was handed over for so called "non-payment" Thereafter I had to follow up with the never ending back & forth to sort the this matter out. End Aug/beginning Sept 2017 I spoke to another Telkom consultant Charity Moloi who escalated the matter further, she then asked that I should wait for 2 weeks to have feedback or contact Telkom again. Now just over a month later (12th Oct 2017), without any further communication from Telkom, they decide to send a bill for re-connection, Clearly Telkom do things in reverse, can someone with some intelligence get this matter sorted as this is wasting my time with all the back & forth.