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Ragnie L
1 reviews | Active since Mar 2014
19 Jul 2022, 11:34
Annoyed Unhappy customer
I have ordered a cellphone from Telkom in June and so far I have had no correspondence from Telkom. I have phoned several times and emailed several times with no feedback. There is an automated email response for my query that they are sorry for the inconvenience and immediately after I receive an email that my query has been resolved. I am tired of trying to get feedback from Telkom, its an absolute disgrace when even a manager wont return a call.
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Ragnie L's updateReviewer Update
19 Jul 2022, 12:02Annoyed Unhappy Customer
In addition to what I have said above according to Telkom service division delivery to me was unsuccessful. I did not receive any calls from the courier company to say that there was a delivery for me. I asked for the phone to be delivered to my work address and now I have given my work address twice to be changed on their Telkom's system, the first time on 14 July with Porche Mthombeni and today with Oluhle Makhahini. I dont have any hope that this will be done and someone will contact me. Telkom has total disregard fro their customers.
In addition to what I have said above according to Telkom service division delivery to me was unsuccessful. I did not receive any calls from the courier company to say that there was a delivery for me. I asked for the phone to be delivered to my work address and now I have given my work address twice to be changed on their Telkom's system, the first time on 14 July with Porche Mthombeni and today with Oluhle Makhahini. I dont have any hope that this will be done and someone will contact me. Telkom has total disregard fro their customers.
RL
Ragnie L's update19 Jul 2022, 12:02
Reviewer Update
Annoyed Unhappy Customer
In addition to what I have said above according to Telkom service division delivery to me was unsuccessful. I did not receive any calls from the courier company to say that there was a delivery for me. I asked for the phone to be delivered to my work address and now I have given my work address twice to be changed on their Telkom's system, the first time on 14 July with Porche Mthombeni and today with Oluhle Makhahini. I dont have any hope that this will be done and someone will contact me. Telkom has total disregard fro their customers.
In addition to what I have said above according to Telkom service division delivery to me was unsuccessful. I did not receive any calls from the courier company to say that there was a delivery for me. I asked for the phone to be delivered to my work address and now I have given my work address twice to be changed on their Telkom's system, the first time on 14 July with Porche Mthombeni and today with Oluhle Makhahini. I dont have any hope that this will be done and someone will contact me. Telkom has total disregard fro their customers.