cN
charmaine N

1 reviews | Active since Jul 2018

06 Jul 2018, 13:21

Annoyed, Disgusted, Irritated and tired of being made a Stupid by Telkom

I am utterly annoyed and disappointed at Telkom !!! on the 09/11/2017 I signed a cancellation form to cancel contract number ********** 650 and Telkom continued debiting my account for this number, I have been to telkom every month since then to repeat the instruction and still they continue to debit me; as far as I'm concerned I did what I needed to do and because I cancelled in time I am demanding that Telkom pay me all the money taken from my account for this number. I am only supposed to be paying 750 rand for my WiFi. I continuously request a statement to show what I am paying for but I do not get one. Can all my statements from the date of cancellation up to date be sent to ********** I am so tired, I sound like a stuck record. I need this problem sorted because I am unemployed and can only afford my data payments and nothing else. Please sort this problem immediately!! I cannot afford this, I need it sorted and I need my money back, I have 6 cancellation forms because like I said I have to keep going to Telkom, using my petrol, my airtime to keep calling the call centre, my wifi to keep emailing you and my time that I could've used to do something else. I await your response. My reference is ********** 3. sort it out!!! I am tired of saying please and being nice about this problem. I cannot continue spending more than 3000 rand I only want to pay the 750 for my wifi. please allow head office to sort out, your branches are useless

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