Annoyed

I am extremely annoyed and perturbed with the services I receive from Telkom, problem after problem…

Firstly I made payment on the 08th of April for R814 and then Telkom decided to debit my account on the 15th and 16th with R407.08 both times and then again on the 20th and 21ST April for another R407.08 both times, This after having made a payment on the 08th April, This is causing my account to look bad because Telkom insists that they have to debit even after a payment has been made. We have an agreement that I will be paying my account every month which I do only to find that Telkom is not holding to their end causing me to pay extra fees on my bank account. I feel like they are robbing me even though I am a dedicated and good customer of Telkom’s but it is clear they are *******.

Secondly I barely receive the service I need that I pay for religiously for non-service as currently I can’t even connect properly to the WIFI which I have also called in about and still waiting for someone to come and sort, but my money is all Telkom cares for!!!!!!!!!!

The consultant I dealt with was extremely rude and had NO respect or sympathy for my situation especially because I am paying for this pathetic service, I demand that this be resolved urgently and if I receive no Joy I will be taking this matter further.