Angry with Telkom

I have been with Telkom for 3 months on two Huawei cellphones and 8 months on a router. I will never recommend this company to my family or anyone else. Earlier in August I took a contract with 2 cellphones, the deal went through and later on the month of August I received a call from their insurance Oldmutual and the cellphones were insured. I noticed that the insurance was not deducting their money. I went to the branch and I was shown that tbey were trying to deduct money from FNB and bear in mind I am Capitec bank. I don't know whose account is that and what if there was money in that account when they tried to deduct from. What annoys me is that my services has been suspended due non payment but I gave the consultant my correct banking details First consultant said I owe R532 second one said R916 and the thirs one is R1500, can someone please help cause their consultants are clueless. Thanks and sorry fornthe lonf letter***)