MS
Mandy S

1 reviews | Active since Mar 2021

23 Apr 2021, 11:08

Angry Customer

I am really annoyed with telkom's service thus far. I've tried to reach out to them countless times via email and their call center but never got the help I need. It's been days struggling with internet connection but they don't see to care. I cannot receive or send emails on my phone. I can't even log onto my social accounts but I have data on my phone. i tried calling the call center but it's no help at all. I now have to pay an internet cafe to do things I could be doing on my phone. If they feel they don't need my support as a customer then I think I've now heard them loud and clear. This is really annoying and frustrating. I regret ever choosing them as my network provider. They don't care about their customers at all but are quick to bring my network connection back on an hour before my data has to expire every week. I am really tired. If I could, I would rate them below 0. They don't even deserve my one star. I AM SO ANGRY. I have things I had to do on my phone but it has not internet connection at all. I tried so many times to refresh my phone to no vain. I would really advice people who are considering to move to telkom to save their time and energy and move to a network that cares about it's customers.

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Replies (1)
MS
Mandy S's update23 Apr 2021, 12:08
Reviewer Update
The way this company is so arrogant. I know, no one will reach out. I am livid.