1 reviews | Active since Jun 2017
<p>This has been dragging for a long time now first I did a Telefonic application for an adsl uncapped unfortunately where I am staying there wasn't any infrastructure fine I wa advice to opt for a Telkom look alike device that also works as a router or moderm , yes I did receive the device together with a WiFi extender sadly without a sim card. Then again this same services has been activated within telkoms billing department but on my side nothing is active fine the device I can switch on but it won't work without a sim card I called Telkom customer services put through billing department then a dispute was logged againg today as I am writing this review yesterday I received an invoice of R940.60 for services that are inactive. Sadly on Monday again I have received two sim cards that are also invalid when I insert them into the device. And I called in and I was told to give it 24hrs for the sim to be activated but still nothing is happening I also called in today then same old same old a dispute has been logged to clear the billing problem, is this what I will be doing to call Telkom to fix human errors of some *********** call centre agent. Please help me resolve this mess with telkom before they blacklist me for services that I am not using</p>
Hello smakua
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello smakua
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Since I have posted a review about Telkom nothing has been done by Telkom to resolve my problem now I am wondering what will happen to me month end we I will be receiving an invoice from them ( Telkom) again or will they come and collect everything that they have delivered to me.
Since I have posted a review about Telkom nothing has been done by Telkom to resolve my problem now I am wondering what will happen to me month end we I will be receiving an invoice from them ( Telkom) again or will they come and collect everything that they have delivered to me.
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