AM
Audrey M

1 reviews | Active since Jan 2016

26 Jan 2016, 08:04

Angry customer

Congratulations Telkom, you have done it again. After I received a call from you guys telling me that everything was sorted and there will be no more debits since I cancelled my debit order and would be transferring every month I woke up to yet another R1500 debit. You guys have outdone yourself. I am now handing this down to my lawyers because clearly no one knows what they are doing down there. And I will be reporting this to the consumers complain and I will open a case against you guys. I just can't be going to the bank every month to sort out your mess, last month it was R9750 this month it's R1500,I mean really? You guys have the worst service and I will be sure not to ever continue my contract with you. And no one followed up on my case . I am just so tired of this nonsense now. This is beyond unprofessional beyond bad customer service

0
Replies (1)
Telkom
Telkom's reply26 Jan 2016, 08:39
Official
Hello audreymas,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is: SM192553

Regards
Wesley
Telkom Social Media Team