Angry client
I have requested a cancellation if my contract for since December 2017. I am fed up with Telkom because I am paying for service I'm not receiving. Not only that, but they are billing me more than the contract amount. I have called numerous times, submitted all the required documents (multiple times) yet April 2018, I still have a debit order going through every month for services they are not rendering to me.
I am really upset about telkom and the way they treat their clients
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Telkom's replyOfficial
23 Apr 2018, 13:43Good day tsholofelo-mangope,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply23 Apr 2018, 13:43
Official
Good day tsholofelo-mangope,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,