Angry as hell at telkom
<p><span style="color: #555555; background-color: #ffffff;">I have been with telkom for over 7 months, and each month it is something new with them. I have been talking to so many different call centre agents and everyone has a different story, to some things can't be done from their side.. To others they can try. But they are never able to solve the problem. I have a contract that is supposed to cost R699, I now pay R2216,00. To be clear, I use 2.5Gig data in a month, The cost is R500. How? As I get 1Gig free. I reversed a debit and put a stop debit on them as I said I wanted to make manual payments. According to them they can't remove me from the debit order system. I have been working as a financial manager for nearly a year, it just so happens that I know you can do it within 2 days before the debit is scheduled to go off.</span></p> <p><span style="color: #555555; background-color: #ffffff;">They are *****ing from the community and I am at the verge of dropping their device and sim card at the nearest Telkom store and open another bank account. This is how sick I am of theyr poor service. I will never suggest to an enemy of mine to use their service, that is how bad it is. </span></p> <p><span style="color: #555555; background-color: #ffffff;"> </span></p> <p><span style="color: #555555; background-color: #ffffff;">I have been nothing but unhappy with them. Their finance department should be fired, and their call centre agents trained. I can't talk to management according to them. They run Telkom like a bunch of 2 year olds will.</span></p>
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Hello juanell-nella-qii-jv-rensburg
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Noleen
Telkom Social Media Team.
Best regards,
Best regards,
Best regards,
