ANGRY and FRUSTRATED

Sent through a cancellation form to place my number in a holding pool to transfer to a new ADSL service provider. This was sent to ********** on 5 March 2018. After follow-up calls made on the 14/3 (spoke to Maria then spoke to Njabulo), 15/3 (spoke to Zintle- informed that order will be escalated), 26/3 (spoke to Wendy who checked with retention dept and gave me ref ********** 97A and that within 5-10 days line will be in the holding pool), 12/7 (Spoke to Blom who started explaining what I've been told before with no clear indication that my number is in a holding pool) ( . It really sucks that NO-ONE knows what to do or say other that give me a rehe****d response that offers no resolution at all. **ANGRY & FRUSTRATED**