1 reviews | Active since Jun 2016

26 Mar 2018, 13:33

ANGRY

After writing a review on Telkom and the amount I don't owe, my account was cut in May 2016 they are billing me for August or October 2016 when I wasn't even using their service since I cancelled in April and services were cut end May when I paid my last month, they have now handed me over to their attorneys who were not even available to talk. I mean really now what more I sent all my documents proof of payment for more than 6 months and still they cant get it right can someone one please help these people do their jobs this is the 2nd time now being handed over first to a debt collector and now attorneys for money I do not owe them please GOD help these people get it right they seem to have no experience in doing what is right. I am extremely angry with the service I have been getting Telkom really sucks how do customers all around deal with this

0
Replies (1)
Telkom
Telkom's reply18 Apr 2018, 07:57
Official

Hello Nareemah

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,