1 reviews | Active since Mar 2016
Android app login unfair burden to customer.
<p>I've been using the Telkom app to check the data balance of the Telkom sim card in my modem for a long time now. But now I have to create an account but doing so is useless because none of the Telkom accounts or sim cards (Rica) are under my name, they are all under my mother's name. And I would be very unhappy using her account as I feel that is an invasion on her privacy. Telkom please make an android app to just check airtime and data balances that does not require login. I now the login is a needed security measure to protect against ********** activity as the current app has access to Telkom accounts. But that's why is like to recommend Telkom makes an app just for the viewing of data balances of the sim card used to connect. Please note that my Wi-Fi router cannot dial ussd codes. And getting the very tight back cover (difficult to get your nails in the indentation) of and jammed battery out to get the sim card (so I can put it in a phone and dial *188#) every time I wish to do something as simple as checking my balance. Please sort this out Telkom.</p>
Thank you for your reply, please note that i dont know what the difference is between a router or modem, (dont know if this information will help by my wifi unit has a battery and i can take it with me if i go out (like a cellphone) and still use it as its 100% wireless) all i know is i can take the sim card out, put it in a cellphone, dial *188# and get several smses detailing my available balance. (i have been using the ussd method for some time now to check my modems/routers ballance) problem is i even have to login to check the balance of my android phone, (where i can dial *188#, i prefer the app as i sometimes cant remember my phone number, So many simcards)
regardles im just asking you to create another android app or webpage that i can use to check the balance (displayed as the current android app displayes it, far better to see the total data remaining at the top, and phone number of my android smartphone (sony Experia E5) without login.
Thank you for your reply, please note that i dont know what the difference is between a router or modem, (dont know if this information will help by my wifi unit has a battery and i can take it with me if i go out (like a cellphone) and still use it as its 100% wireless) all i know is i can take the sim card out, put it in a cellphone, dial *188# and get several smses detailing my available balance. (i have been using the ussd method for some time now to check my modems/routers ballance) problem is i even have to login to check the balance of my android phone, (where i can dial *188#, i prefer the app as i sometimes cant remember my phone number, So many simcards)
regardles im just asking you to create another android app or webpage that i can use to check the balance (displayed as the current android app displayes it, far better to see the total data remaining at the top, and phone number of my android smartphone (sony Experia E5) without login.