Andile from the Telkom wifi contract department

I called your Telkom wifi contract department today and spoke to a lady by the name Andile.

She sounded competent but she clearly is a perfect ambassador for Telkom because she promised to send me a statement of my wifi usage as I was disputing that my wifi has depleted and she said "I will send any minute from now" and I still have not received my statement.

Telkom services in general is honestly very ridiculous and exhausting that your agents struggle to resolve simple queries.