And they want business

No wonder Telkom can't get business I was trying to get a MacBook Air on the 500mb contract and went in store and not Alberton or the glen have stock off the modem now they can't issue me a contract on the laptop so I app**** online and boom it's 6 days later and not a word I have been a client for almost 5 years now and been let down once to many times they better step up or they gonna lose another client and all they have to do is contact a person and they can't even do that!!!!!!