GJ
Gillian J
1 reviews | Active since Oct 2009
05 May 2015, 15:35
And the Telkom Saga continues!!!!
I am at my wits end with Telkom! I just don't know what to do anymore. I keep getting lies and excuses from them! Please can someone contact me and advise me what the status is of reference ***B!! And Please Telkom don't take 6 weeks to contact me!!! This has been going on for 4 weeks now and I get no reply from anyone when I contact you, whether it be via this platform, phone or actually going into a shop (Cresta).
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Replies (1)
Telkom's replyOfficial
05 May 2015, 16:03Hello girlinc,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Back Office Team and feedback will follow. Ref: SM108598
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Back Office Team and feedback will follow. Ref: SM108598
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply05 May 2015, 16:03
Official
Hello girlinc,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Back Office Team and feedback will follow. Ref: SM108598
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Back Office Team and feedback will follow. Ref: SM108598
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media